FAQ ‑ Frequently Asked Questions
Costs
How much does it cost?
If the materials are of good quality, can the price be lower?
Why is background removal from photos an additional cost?
Why does content translation need to be priced, considering we have AI?
Why do I pay the same for implementation in MEX/Allegro, even though the card is simpler?
Can I contract for the realization of 10 Rich Content cards but maintain the prices from a 50-card estimate?
Why does creating Rich Content cost so much, even though you work with my materials?
Why does creating Rich Content cost so much, even though it's just some content and a few photos?
Can I create and pay for one card and copy it to all stores?
How much does it cost to create one card?
Why should I pay for Rich Content, when my distributor is responsible for sales, it’s his store, and he’s responsible for it?
Cooperation
How does the cooperation process with Custommerce work?
What are Custommerce's working hours?
What does fixed cooperation versus project cooperation mean? What are the differences?
Who will I be working with on the project?
Why should I create Rich Content with you and not with my agency/another company?
Production
What can the cards be like?
How long does the Master Project take?
Do the cards work well in the mobile version?
I want an interactive card, but I don't have the materials — what then?
How does the project proceed?
What do you need from me to complete the project?
What if I want the cards made in Polish to be used in other markets?
Why do some cards in Media Expert look nice, while others do not? Can my brand have nice ones?
How long does it take to prepare the cards?
Can you make a card for me in a week?
When will I see the project?
Can you paste my brand's product onto a stock photo?
Can I 'take' the stock photo used in the card and use it on my site?
Are the contents prepared with SEO in mind?
I have a small amount of material — what can you do with it?
Will I receive weekly progress status updates during the Master project?
What if I don't like the proposed card design at all?
Why do you need to customize Rich Content for each distributor?
Implementation
Can Rich Content product cards be implemented in every store?
Who sends the cards to the distributor?
My brand created Rich Content product cards with Custommerce — can I send them to another store for implementation?
I don't know if a distributor implements RC-type cards — how can I find out?
Does Custommerce implement cards for Allegro/Amazon?
Can cards be implemented in Shopify?
Can Custommerce talk to MEX on my behalf so that my brand can implement HTML cards?
How is the process of implementing cards in international markets?
Why do cards look different with different distributors?
How long does it take to implement a card in a store?
Who is responsible for implementing the card?
Results
What is the ROI of the Rich Content project?
How does Rich Content affect sales?
How can the impact of Rich Content on sales be measured?
Rich Content is heavy. Does it negatively affect SEO?
What benefits does Rich Content bring to my brand?
Why should I use Rich Content if no one in my industry does it?
Why choose Rich Content over other marketing activities?
Rich Content
Services
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